Payment Terms and Policy
Users are charged a fee for use of The Site services. In order to use Site Services, You must provide account information for at least one valid Payment Method and authorize Resource Impact to process payments on your behalf. User hereby agrees to authorize all charges manually by providing credit card security validation code CVC, and explicitly checking and authorizing each transaction.
The Site's payment responsibilities for Services you receive or provide are subject to restrictions and limitations. The User who initiates a Transaction with an Adviser through the Site is solely responsible for payment of all fees for the Transaction.
User hereby authorizes RI, to run credit card authorizations on all credit cards provided by Client, to store credit card and banking or other financial details as Client’s method of payment for Services, and to charge Client’s credit card (or any other Payment Method). Credit cards and PayPal accounts and, if applicable, bank accounts in most countries will be charged by RI.
When User authorizes the payment User automatically and irrevocably authorizes and instructs RI to charge Client’s Payment Method for the Freelancer Fees to be used towards services offered by the Site..
By providing Payment Method information through the Site, User represents, warrants, and covenants that: (a) User is legally authorized to provide such information; (b) User is legally authorized to perform payments using the Payment Method(s); and (c) such action does not violate the terms and conditions applicable to User’s use of such Payment Method(s) or applicable law. When User authorizes a payment using a Payment Method via the Site, User represents, warrants, and covenants that there are sufficient funds or credit available to complete the payment using the designated Payment Method. To the extent that any amounts owed under this Agreement or the other Terms of Service cannot be collected from User’s Payment Method(s), User is solely responsible for paying such amounts by other means.
The site may choose but not obligated to offer free or discounted services for promotional purposes. This Site shall not be obligated to pay any User fees for which The Site has not been fully paid by the User or User's credit card issuer, bank, or other payment method such as paypal. You hereby authorize The Site to collect payments from Users on your behalf for any and all Transactions that you conduct. The Site will credit to your User account the fees collected by The Site.
Online Peer to Peer Calls.As an adviser you may charge Users a price per-minute fee as part of the listed rate. Your rates may be discounted or adjusted as you see fit to conduct your business. The Site may collect Site usage fee. The Site will charge a commission in accordance with your agreements. The Site usage fee will be charged for each call in the amount of The Site's then current fee rate or as set with specifically within your agreement. The Site reserves the right to change the amount of the Site usage fee retained by The Site at any time. In addition to the Site usage fee, the site may charge additional fees for any discounted calls or free minutes offered to your callers.
Online Chats Sessions
As a User, you may charge Users a price per-minute fee as part of the listed rate. Your rates may be discounted or adjusted as you see fit to conduct your business. The Site will charge a commission in accordance with your agreements. The Site usage fee will be charged for each call in the amount of The Site's then current fee rate or as set with specifically within your agreement. The Site reserves the right to change the amount of the Site usage fee retained by The Site at any time. In addition to the Site usage fee, the site may charge additional fees for any discounted chats or free minutes offered to your online customers. Use of messenger is free of charge, however you will be charged for any paid messages sent through messenger.
Messenger Paid Messages
As an adviser, you may charge a fee for responding to the customer inquiries delivered to you on the messenger. Paid messages are delivered to the messenger and will be charged based on the amount determined by the adviser. The amount is debited upon opening the message. The Site usage fee will be charged for each call in the amount of The Site's then current fee rate or as set with specifically within your agreement.
Special Marketing, Promotions & Programs
The Site may, at its option, invite you to participate as a User in special offerings that may include Marketing campaigns, custom branding, promotional pricing, qualifications verification and/or targeted promotion. You may choose which promotions you wish to participate in and have no obligation to accept such invitations, however, if you do accept such an invitation, you agree to be bound by the terms set forth in the invitation in addition to the terms and conditions of the User Agreement and the policies incorporated therein.
All payments are made on monthly basis via ACH. If you wish to receive your payments in form of check, you need to specify that in your agreement. The Site may be required to withhold taxes from amounts issued to Users as required by law.
All Taxpayer information must be provided upon approval of an adviser account, and the Adviser must provide Social Security number or Identification Number (TIN) or EIN.
The Site reserves the right to withhold issuing payment or releasing reserve funds. The Site reserves the right to hold funds beyond the normal distribution periods for transactions it deems suspicious to ensure integrity of the funds prior to payment
Violation of payment policy may result in account being put on probation status, or closure. The Site reserves the right to restrict payments from a User account for any of the following reasons:
- Reaching a daily maximum spending limit
- Reports of unauthorized or unusual credit card use associated with the User account including, but not limited to, notice by the card issuing Bank, or the processing agencies
- Receipt of potentially fraudulent funds or use of unauthorized payment methods
- Refusal to cooperate in an investigation or provide confirmation of charges, time of transactions, or identity when requested
- Using the site payment system to sell goods and services other than those offered by the site
- Opening multiple User accounts under different names to facilitate fraudulent activity and charges
- Name and address on the bank account associated with the User account does not match the name on the User account
- Return of an incoming Electronic Funds Transfer for insufficient funds in the bank account, incorrect bank routing number or incorrect bank account number
- Any other circumstances which cause The Site to believe that a User account may be being used for fraudulent purposes
We may flag any account for review. If your User account is identified for review, you will be notified by email and requested to provide information relevant to your User account. The Site will be in communication with you to to promptly investigate the matter and /or reach a final decision on the restriction. If the investigation result is in your favor, The Site will release your User account.